5 Questions to Ask When Hiring a Commercial Cleaning Service

Keeping a workspace clean can be tiresome and add unnecessary hours to your employee’s day. Hiring a commercial cleaning service is a great way to lighten the load. A cleaning company can ensure your business stays spotless for both employees and customers and take the task off of your shoulders. Employees may find cleaning tasks a grueling addition to their day and hurry through them. Cleaning companies will make your workspaces cleanliness a top priority. Still, it’s important to know you are hiring the right commercial cleaning service. We have put together a list of 5 questions you should ask any cleaning service before hiring.

1. What cleaning services do you offer?

Cleaning companies often provide an array of services. Making this your first question is a great way to sort out professional companies from the not so professional. A professional company should answer with a list of specific services. If the answer is ‘cleaning floors and whatever you need’ you know you’re in the wrong place.

This a great time to go over your specific needs. If you need a cleaning service that is not on their list, ask if they are comfortable performing specialized services. Many companies are willing to work with their clients. This is also a great time to go over areas of your business you would not like them to clean.

2. What kind of contract do you require and what are your rates?

A lot of companies offer by-the-job pricing, meaning each time they clean you pay them. On occasion a company may require a contract. This means you pay for their services until the contract expires. It’s good to ask what the company requires up front. You don’t want to be locked into something you are uncomfortable with or pay too much for a by-the-job service.

Go over rates for your specific cleaning needs. Get a quote for your specific cleaning needs for the size of your workspace. It’s important to know if the company’s rates fit into your company’s budget.

3. Is your cleaning company insured?

Knowing the insurance status of your chosen company is important. This way should any accidents occur during services they are covered. Knowing any accidents or damages are covered will put your mind at ease. While insured companies can cost a little more, the peace of mind and cost to fix any potential damages usually out ways the cost.

4. Do you screen your employees and do your employees receive proper training?

The employees your cleaning company hires are an important asset to your business too. Ask if they have a process for screening their employees. Their employees are working directly in your business, be sure no matter their background they are trustworthy.

Inquire about their training process for employees. Depending on your business type you may require a specific type of cleaning. It is important that the company you hire has trained their employees to uphold their standards of cleaning.

5. Who will be providing the cleaning supplies?

The most professional services will provide their own supplies, but not always. Determining who will provide the cleaning products can help you gauge your budget. Some companies may require you to provide supplies. Adding supplies into your budget can raise your costs. It’s best to discuss all of these details in the early stages of hiring to avoid any surprises later on. Go over what products you expect them to use, if there are specific products you expect know they may cost more.

Having a clean and efficient workplace is important. It can make both employees and customers feel welcome and comfortable. Hiring a commercial cleaning service can leave your space looking and feeling new. Kleen Office Environments has been cleaning commercially for over 20 years. We are committed to our clients and to providing affordable quality cleaning services to the West Michigan area. To find out more checkout our website or contact us at 616-889-3720!